ISO/IEC 20000 - IT Service Management Systems Certification
ISO/IEC 20000 is a Service Management Systems (SMS) standard which specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. Most importantly, ISO/IEC 20000 certification validates that a company can continuously improve the delivery of their IT services.
Obtaining ISO/IEC 20000 certification, you will enable your company to have reliable, effective, consistent and continually improved IT services.
ISO/IEC 20000 certification (also known as “registration”) is a third-party audit performed by a certification body such as PECB who, upon verification that an organization is in compliance with the requirements of ISO/IEC 20000, will issue an ISO/IEC 20000 certificate. This certification is then maintained through regularly scheduled annual surveillance audits by the registrar, with re-certification performed on a tri-annual basis.
Contact us to find out how we can assist you in attaining ISO/IEC 20000 Certification.