ISO 20121 - Foundation


The ISO 20121 course enables the participants to learn about the best practices for implementing and managing an Event Sustainability Management System (ESMS) as specified in ISO 20121:2012. Participants will learn the different components of an ESMS, including communications, planning and control, stakeholder engagement, supply chain management, performance management, management’s commitment, internal audit, management review and continual improvement.


Who should attend?

  • Event Sustainability team members
  • Professionals interested on the main processes of an Event Sustainability Management System (ESMS)
  • Event, PR or communications managers who want to implement the ISO 20121 or who work with organizations that implement this standard
  • Staff involved in operations related to ESMS
  • Auditors


Learning objectives

  • To understand the implementation of an Event Sustainability Management System (ESMS) in accordance with ISO 20121
  • To understand the relationship between an Event Sustainability Management System and compliance with the requirements of different stakeholders of the organization
  • Understanding the key sustainability issues such as venue selection, transport, recycling or reusing demolition waste, creating a sustainable food strategy, promoting healthy living and creating skills, employment and business legacies
  • To acquire the necessary knowledge on communications, operational planning and control, stakeholder identification and engagement, supply chain management and procurement, and issue evaluation.


Course Agenda

Day 1: Introduction to Event Sustainability Management System (ESMS) as required by ISO 20121

  • Introduction to ISO 20121
  • Introduction to the management systems and the project approach
  • Fundamental principles of Event Sustainability Management
  • General requirements of the ISO 20121: clauses 4 to 10 of the ISO 20121
  • Implementation phases of ISO 20121 framework
  • Continual improvement of Event Sustainability
  • Conducting an ISO 20121 certification audit

Day 2: Implementing requirements from ISO 20121:2012 and Certification Exam

  • Implementation phases of the ISO 20121 framework
  • Planning, implementation, control and measurement and management review
  • Conducting an ISO 20121 certification audit
  • Certification exam





Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • Benefit from the practical exercises, the number of training participants is limited

Examination and Certification

  • The “Certified ISO 20121 Foundation” exam fully meets the requirements of the PECB Examination and Certification Program (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of Event Sustainability Management
    • Domain 2: Event Sustainability Management System (ESMS)
  • The “Certified ISO 20121 Foundation” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 1 hour
  • For more information about exam, refer to PECB section on ISO 20121 Foundation Exam
  • A certificate of Certified ISO 20121 Foundation will be issued to participants who successfully passed the exam and comply with all the other requirements related to this credential
  • For more information about ISO 20121 certifications and PECB certification process, refer to PECB section on ISO 20121 Foundation Certification

General Information

  • Exam and certification fees are included in the training price
  • A student manual containing over 200 pages of information and practical examples will be distributed to participants
  • A participation certificate of 14 CPD (Continuing Professional Development) will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam  for free under certain conditions