ISO 17025 - Introduction


This one-day training enables participants to be familiar with the basic concepts of implementation and management of a Laboratory Management System (LMS) as specified in ISO/IEC 17025. The participant will learn the different components of a LMS, including the quality manual, policy, required procedures, management review, internal audit and all the factors that can influence test and/or calibration results performed by a laboratory.


Who should attend?

  • Laboratory professional wanting to gain a comprehensive knowledge of the main requirements of ISO/IEC 17025
  • Staff involved in the implementation of the ISO/IEC 17025 standard
  • Managers responsible for implementing a Management System
  • Auditors


Learning objectives

  • To understand the fundamentals of Laboratory Management
  • To know the key components of a Laboratory Management System in accordance with ISO/IEC 17025
  • To introduce the concepts, approaches, methods and techniques allowing to effectively manage a LMS
  • To understand the relationship between a Laboratory Management System, including quality management, controls and compliance with the requirements of different stakeholders of the organization
  • To understand the management and technical requirements of ISO/IEC 17025


Course Agenda

  • Introduction to ISO/IEC 17025
  • Introduction to management systems and the process approach
  • General requirements: presentations of the clauses 4 and 5 of ISO/IEC 17025
  • Implementation phases of the ISO/IEC 17025 framework
  • Continual improvement of laboratory management
  • Conducting an ISO/IEC 17025 accreditation audit




Examination and Certification


General Information

  • A student manual containing over 100 pages of information and practical examples will be distributed to participants
  • Participation certificate of 7 CPD (Continuing Professional Development) will be issued to participants