HELP - Healthcare English Language Programmes

Health Care Workers must have the ability to understand the language used on a daily basis in health care facilities. Some of the words you will only hear and use in your field of work in health care facilities.

As health care professionals, whether you work in dietary services, environmental services, or as a nurse’s assistant, you are required to have effective communication skills. These skills are used to interact with residents, co-workers and management. Communication skills include skills such as listening, hearing (understanding the message), talking (verbal communication), body language (nonverbal communication), writing and showing professional courtesy with a professional attitude at all times. The way you say something sometimes has more of an impact than what you actually said.

HELP - Hospitality English Language Programmes

This aspect of language use has a long history of development, having evolved from expressions of care for visitors and the generosity of the host to present-day commercial practices in hospitality establishments.

A great deal has been written on hospitality as a cultural practice but a careful reading of the relevant literature suggests that the term ‘hospitality language’ has rarely if ever been subject to serious examination. Given its commonplace occurrence, it is rather strange that so little has been written on the subject. We can only assume that it may have been taken for granted like many other areas of spoken language.


Arabic (العربية) is a Semitic language, in the same family as Hebrew and Aramaic. Around 250 million people use it as their first language. Many more people can also understand it, but not as a first language. It is written with the Arabic alphabet, which is written from right to left, like Hebrew. Since it is so widely spoken throughout the world, it is one of the six official languages of the UN, alongside English, Spanish, French, Russian, and Chinese.

Arabic is also becoming a popular language to learn in the Western world. Arabic classes are offered at six levels, and all the levels are divided into ten units, each with its own theme or topic


French (Français, /fʁɑ̃sɛ/) is a Romance language spoken as a first language by around 136 million people worldwide. A total of 500 million speak it as either a first, second, or foreign language.

The course lays down the foundations of the spoken language by introducing learners to the pronunciation of words and phrases through text and audio. Short audio segments let you hear how the words and phrases are pronounced. These are reinforced with longer videos, including transcripts and translations to English, using related interviews with French speakers. You will learn how to greet people and address them correctly, both formally and informally. You will also learn the basics of numbers, time, days and months as well as pastimes and activities. This course will be of great interest to anyone who wants to learn to speak French for use in business or social occasions, and for those wanting to travel to any French speaking country or region.


Russian (Русский Язык) is a beautiful language spoken as a first language by more 147 million people worldwide and total of around 113 million speak it as second, or foreign language. It is one among the United Nation's official languages.


Evolved in the Castile region of Spain, Spanish  is an Ibero-latin language that developed after the fall of the Roman Empire. Spanish is the First official language in terms of number of countries (22 countries) and the second in terms of population (470 million).

Spanish is a warm and interactive language which is  fun and easy to learn. This course is designed carefully to enable you to speak, read and write Spanish correctly.


Chinese has a relatively uncomplicated grammar. Unlike French, German or English, Chinese has no verb conjugation (no need to memorize verb tenses!) and no noun declension (e.g., gender and number distinctions). For example, while someone learning English has to learn different verb forms like “see/saw/seen,” all you need to do in Chinese is just to remember one word: kan. While in English you have to distinguish between “cat” and “cats,” in Chinese there is only one form: mao. (Chinese conveys these distinctions of tense and number in other ways, of course.)


General English course is designed to help you improve all areas of your English, from increasing your vocabulary and language for everyday life; to giving you lots of practice in speaking, listening, reading, writing and grammar; and helping you improve your pronunciation. Your teacher will aim to provide fun and interactive lessons, using a wide variety of activities to make your learning experience enjoyable.


The International English Language Testing System (IELTS) is a standardized English language test designed for foreign speakers who wish to study, work and live in an English-speaking environment. The IELTS language certificate can open doors to international academic and professional opportunities in many institutions and places in the world where English is used.