This training is given to corporate and individual who are aiming for an international certificate. Which will be provided upon completing the training and passing the examination certification from PECB Canada. Corporate trainings is deliver in accordance to companies respective industry requirement. Following the quality and international standard.
Customer Satisfaction Foundation
Customer Satisfaction Foundation training enables you to learn the basic elements to monitor, measure and manage
Customer Satisfaction. During this training course, you will be able to learn the best practices used to meet and/or exceed
Customer Satisfaction Manager
Lead Customer Satisfaction Manager training enables you to acquire the expertise to support and lead an organization and
its team to successfully understand, monitor, measure and manage customer satisfaction based on ISO 10004. During this
training course, you will also gain comprehensive knowledge of the best practices of Customer Satisfaction and be able to
effectively apply them in an organization to meet and/or exceed customer expectations.